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Ordering & Payment

Do you make subsitutions?

Generally we do not.

Please remember that as we are dealing with live products substitution may occasionally occur, and you agree to and accept that this may happen by placing an order with us.

Substitutions are, however, very rare but where they do occur you will generally get a comparable product that is of equal or greater value. If the substitution forms a significant part of your overall order, we will discuss this with you first.

Substitutions where they do occur, are generally made in the 'collection' type products that we offer.

Do you send plants overseas?

Yes it is certainly possible for us to send plants overseas, as we have a full 'UK Plant Passport' for shipping plants but only to full EU Member States.  If you are not able to finalise an order and you are within the EU, please contact us as [email protected]

Are you registered to send plants to Europe?

Our nursery is inspected twice a year for notifiable pest and disease.  This is a matter of considerable importance to us.  We are fully accredited by DEFRA and our Plant Passport is;

EEC. Plant Passport UK/EW 13204.

Holding No.15 346 9001

How do I order?

All the items you see marked 'in stock' are available to buy online. Simply click on the item you wish to buy and click 'add to basket'. You can then adjust the quantity required, go back and add additional items to your basket or 'proceed to checkout', where you will need to enter the details of your credit or debit cards or Paypal account.

For further information about packing, delivery and payment go to our Delivery & Payment details page.

Do you do discounts for larger quantities?

In some cases this may be possible. If you are a professional, for instance a Garden Designer, and require larger quantities we can offer discount codes, please enquire.  Even if you are not a business, and just have a large space to fill, please enquire

Most of our plants are discounted for quantity, (multi-buys) and there are Special Offers on the site most of the time.

In addition we have a very worthwhile Referral Scheme whereby you can earn up to 50% discount, just by recommending us to your friends and colleagues.

If you are a professional grower or Nursery/Plant Centre please go to our Parent Company. Fromefield Nurseries Ltd. for further information. Click here to send a message.

Do you have a minimum order value?

You can purchase as many or as few plants as you like, however there is an overall minimum order value, including postage and packaging of £12.00.

Do you supply wholesale?

If you are a professional grower or Nursery/Plant Centre please go to our Parent Company. Fromefield Nurseries Ltd. for further information. Click here to redirect to

How do I contact you?

Contact us via E-mail
We are always busy either growing plants, looking after them or sending them out, so the best way to get in touch is via E-mail to [email protected] If you want to send a message now, click text.

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Contact us via Twitter
Follow us on Twitter. Tweet us and tell us what you are up to. Keep up to date with all the gossip from the industry. Learn about the plants. Keep in touch. Special Offers may be posted here first. Click the pic to link to Twitter or Tweet!
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