PlantsToPlant
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My order has not arrived, but is marked as despatched in my account
    In the unlikely event that your goods do not arrive after they have been despatched from us, please inform us within 5 working days after the despatch e-mail has been received. We will re send your order, or issue you with a credit note if stock levels have fallen. The credit note will total the full value of the goods not received, including shipping. Please note that refunds will not be made for goods shipped and not received, only Credit notes will be issued- this is for your and our protection to reduce instances of consumer fraud.